Security & Privacy

PHILOKALIA recognizes the importance of the security of Personal Data, as well as electronic transactions, and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information, which is related to the personal data of the users, is ensured as confidential in compliance with the current legislation for the protection of personal data. The security of the PHILOKALIA Online Store is achieved by the following methods:


Customer ID:

The codes used to identify the user/customer are two: the Login Code (Username) and the Personal Secret Security Code (Password), which each time they are registered provide them with absolute security access to their personal information. He is given the possibility to change the Personal Secret Security Code (password) as often as he wishes. The only person who has access to his details is himself through the above codes and is solely responsible for maintaining his secrecy from third parties. In the event of its loss or leakage, you should notify PHILOKALIA immediately, otherwise it is not responsible for the use of the secret code by an unauthorized person. The PHILOKALIA online store in no way discloses or makes public the personal data and information of users/customers. Personal data is used exclusively for the proper execution of transactions. All information is encrypted and stored with absolute security.


Securing the Privacy of the Transfer of Your Personal Data:

  • To ensure the confidentiality of the data transfer, PHILOKALIA uses the SSL-128bit encryption protocol.



From the beginning to the end of the connection (on-line session) with the FILOKALIA online store, all information and personal details of the user/customer are encrypted based on the 128-bit SSL encryption protocol. Encryption is essentially a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key. Every time he connects to the PHILOKALIA online store, all communication between the user’s computer and PHILOKALIA’s systems is encrypted using a 128-bit key. That is, every time it sends information to the system, the browser first encrypts it using a 128-bit key and then sends it to the system. PHILOKALIA’s system first decrypts the information it receives using the same key (which is predetermined at the start of the user’s connection to the service) and then processes it. PHILOKALIA’s systems send information following the same encryption process.


Username & Password:

To enter the PHILOKALIA online store, the user uses two codes, the Login Code (Username) and the Personal Secret Security Code (Password). PHILOKALIA’s online store gives the possibility to change the Personal Secret Security Code (password) as often as desired and PHILOKALIA recommends, for security reasons, that users change the password at regular intervals and avoid using the same passwords.


Personal Data – Privacy of Transactions:

The details of the users (name, occupation, e-mail address, residential address, landline phone, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users, when providing their details in the context of their transactions, as with this one, will be informed by PHILOKALIA and consent and accept the imminent processing of these personal data, for the needs of smooth and smooth transactions between the parties, as well also the transmission of these data to recipients who will be specifically identified and are the company’s employees and employees in the context of the processing of the drawn up contract. Also, the existence of the right of access and the right of opposition of articles 12 and 13 of Law 2472/1997 is hereby notified. It is ensured that only authorized employees have access to transaction information and only when necessary, e.g. to process orders.


For the rest, PHILOKALIA undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or a decision of another public authority. The personal data declared in the online store with the PHILOKALIA brand are used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship, promoting goods and informing customers.



Update on Cookies

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