TERMS & CONDITIONS

  • Home
  • TERMS & CONDITIONS

Introduction

The website “www.philokalia.gr” is an electronic store selling products and services via the Internet (hereinafter referred to as “electronic store” or “website”) created and operated by the sole proprietorship, (hereinafter referred to as “PHILOKALIA”) , with the name “Nikolaos Christoforidis ” and with the distinguishing title (trademark) “PHILOKALIA” with its registered office at 36 Voulis Street, Athens with Taxpayer ID 035467644, TAX AYTHORITY 1 of Athens and ΓΕΜΗ number 130314701000, electronic contact address philokalia@philokalia.gr and telephone service line of the online store: 210-3234411.

 

The following terms and conditions will apply to the use of the PHILOKALIA brand online store located at www. philokalia.gr. Each user who enters and transacts or uses the services of the online store (hereinafter referred to as “visitor” and/or “user” or “customer” depending on whether he is limited to visiting the store only or orders and sells products and services) is deemed to consent to and unconditionally accept the below terms set forth herein, without any exception. If a user does not agree with these terms, then he must refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

 

GENERAL TERMS

Terms of use

 

PHILOKALIA reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems it necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.

 

Information & Products Provided

PHILOKALIA is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of PHILOKALIA as well as the transactions provided through the online store. PHILOKALIA, in the context of good faith, is not responsible and is not bound by electronic data entries that were made due to error/misdirection according to common experience and is entitled to correct them whenever it becomes aware of their existence.

 

Limitation of Liability

PHILOKALIA, in the context of its transactions from the online store, is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “exactly as they are”. In no case is PHILOKALIA liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary compensation, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it.

 

Intellectual property rights

All the content of the online store, including distinctive titles, marks, images, graphics, photos, designs, texts, etc. are the intellectual property of the COMPANY and are protected according to the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which PHILOKALIA has obtained a license to use for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of PHILOKALIA or any other copyright holder. The names, images, logos and distinguishing features listed and describing the PHILOKALIA brand online store or the products or services of PHILOKALIA or third parties are property of PHILOKALIA or third parties respectively, protected by the relevant laws on trademarks. Their use in the online store does not in any way grant permission or right to use them by third parties.

 

Personal Data – Privacy of Transactions

The details of the users (name, occupation, e-mail address, residential address, landline phone, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users, when providing their details in the context of their transactions, as with this one, will be informed by PHILOKALIA and consent and accept the imminent processing of these personal data, for the needs of smooth and smooth transactions between the parties, as well as well as the transmission of these data to recipients who will be specifically identified and are the employees and employees of the individual business PHILOKALIA in the context of the processing of the drawn up contract. Also, the existence of the right of access and the right of opposition of articles 12 and 13 of Law 2472/1997 is hereby notified. It is ensured that only authorized employees have access to transaction information and only when necessary, e.g. to process orders.

 

For the rest, PHILOKALIA undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or a decision of another public authority. The personal data declared in the online store with the PHILOKALIA brand are used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship, promoting goods and informing customers.

 

User responsibility

The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and commercial ethics.

 

He is obliged not to use the online store with the PHILOKALIA brand for:

  • send, post, e-mail or otherwise transmit any content that is unlawful for any reason, causes unlawful offense and harm to PHILOKALIA or any third party or invades the confidentiality or privacy of any person’s information
  • sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minors, etc.
  • post, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of work relationships or covered in confidentiality agreements)
  • post, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party
  • upload, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or tamper with the operation of any software or computer hardware intentional or unintentional violation of applicable laws or regulations harassing third parties in any way collect or store personal data about other users;

 

Links to this website

The links included in the online store lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, businesses, etc. These linked websites are not under the control of PHILOKALIA and PHILOKALIA bears no responsibility for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. PHILOKALIA is not responsible for internet broadcasts or any form of transmission received from any linked website. PHILOKALIA provides these links in its online store only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that PHILOKALIA approves or accepts the content their.

 

Price policy

The PHILOKALIA online store reserves the right to change prices without prior notice to the customer.

 

Dispute Resolution

We inform you that in the event that any dispute arises from the transaction between us for the resolution of which, you will have sent us a relevant written request but we have not been able to reach a common agreement between us, you have the option of turning to the Online Dispute Resolution platform, at webgate.ec.europa.eu/odr/ which is directly linked to the competent independent “Consumer Ombudsman” Authority (http://www.synigoroskatanaloti.gr). On this platform you can submit a request to resolve the dispute, in which case PHILOKALIA can then be called by the competent Authority at the e-mail address philokalia@philokalia.gr

 

We also bring to your attention that PHILOKALIA recognizes in good faith the advisory nature of the decisions of the Authority that will be taken and is not committed to the enforceability of these decisions. In any case of non-conciliatory resolution of the dispute through the HED platform, the civil courts are competent.

espa banner